Utility Billing

City of Hermantown Water and Sewer Utility Billing Department

The Utility Billing Department is located at 5105 Maple Grove Road.  Our office hours are

Monday through Friday from 8:00 AM to 4:30 PM daily.  You may contact us by calling

 (218) 729-3600 or e-mailing jshepherd@hermantownmn.com.

2011 Rate and Fee Schedule

      Utility Department is Responsible For:

• Utility Billing (Water and Sewer)

           -  Opening Accounts for New Customers

           -  Meter Readings

           -  Billing Customers on Utility Use

           -  Processing Bill Payments (CheckConversion Notice)

           -  Offer Email Billing and Auto Pay (Enrollment Form)

• New Services - (See Rate and Fee Schedule)

           -  Application for (New) Water Service

           -  Application for (New) Sewer Service & Permit

• Transfer of Ownership (Existing Service)

           -  Application for Water Service

           -  Application for Sewer Service

• Licenses and Permits

           -  Contractor Excavating License Application

           -  Private Person Excavating License Application

           -  Excavating Contractor Permit Application

           -  Ordinance 2008-10, Section 310 - Use of Public Property

• Assessment Searches (Water, Sewer & Road)

           -  Request Form

• City Contracts (8% Interest Rate for 10 Years)

           - Available for Water & Sewer Availability Charges and Sewer Hook Up Charges

           -  Water Service Agreement

           -  Sewer Service Agreement

• Water and Sewer Mains

           -  2008 Water Main Map

           -  2008 Sanitary Sewer Map

2010 Drinking Water Report

Public Works Department

4971 Lightning Drive, Hermantown, MN  55811

(218) 729-7441

After Hour Utility Emergencies

(877) 797-9839

Superintendent:  Dean Sharpe

Call before you Dig

(Underground Utilities)

Gopher One State Call

(800) 252-1166 or (651) 454-0002